We respect your privacy and only collect information needed to respond to your care request.

Information we collect

We collect your name, email address, selected service, and any notes you share about your pet.

How we use information

Your information is used to prepare a care response, deliver relevant guidance, and improve our service planning.

Storage and retention

We store details securely and retain them only as long as needed to support your request.

Sharing

We do not sell your data. Information is shared only with trusted care partners when essential to deliver the service you request.

Your choices

You can request access or deletion of your data by emailing [email protected].